Wieland Aviation Group Pty Ltd (“Wieland Aviation”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
We may collect the following types of personal information when you interact with us: your name, company name, position, email address, phone number, postal address, details about your aircraft, parts requirements, service needs, and any other information you voluntarily provide through forms, emails, or phone calls. We may also collect non-personal information such as website usage data, IP addresses, and cookies to improve our services and website functionality.
We collect personal information directly from you when you make an enquiry through our website, contact us by phone or email, request a quotation or place an order, subscribe to any newsletters or updates, or interact with us at industry events or via social media. We may also collect information from publicly available sources and third-party partners where relevant to our services.
We collect and use your personal information to respond to your enquiries and provide quotations, supply you with parts, maintenance, logistics, or other services, communicate with you about your orders, projects, or account, comply with regulatory or legal obligations, improve our website, services, and customer experience, and send you updates, newsletters, or marketing communications (you can opt-out at any time).
We do not sell your personal information. We may share your information with our trusted suppliers, logistics partners, and service providers as necessary to deliver our services, regulatory bodies when required by law (e.g., compliance with ITAR or EAR regulations), professional advisers (e.g., legal or accounting), and third-party technology providers (e.g., website hosting, CRM systems). All third parties are required to protect your information in accordance with privacy laws.
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure through secure systems and processes. However, no system is entirely immune from risk, and we cannot guarantee absolute security.
You have the right to access, update, or request the deletion of your personal information at any time, subject to certain legal exceptions. To make a request, please contact us via the details below.
Our website uses cookies to enhance user experience and collect data on website traffic and usage patterns through tools like Google Analytics. This data helps us improve our website and services. You can manage your cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be published on our website.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at info@wielandaviation.com